Shipping policy
Domestic Shipping (Egypt)
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Cairo & Giza
- Estimated delivery time: 2–4 business days
- Shipping rates: 60 EGP
-
Alexandria
- Estimated delivery time: 3–5 business days
- Shipping rates: 70 EGP
-
Other Governorates
- Estimated delivery time: 5–8 business days
- Shipping rates: 110 EGP
International Shipping
- Estimated delivery time: 6–8 business days
- Shipping rates: Available upon checkout depending on your country.
General Shipping Information
- Orders are processed and dispatched within 1–2 business days after confirmation.
- Delivery times are estimates and may vary slightly due to unforeseen circumstances such as weather, holidays, or customs delays (for international orders).
- Once your order is shipped, you will receive a tracking number to monitor its progress.
Important Notes
- Please ensure that your shipping address is accurate to avoid delays or lost packages.
- If there are any issues with your delivery, please contact us immediately at shop@mapelasilver.com or via our social media channels.
- Shipping fees are non-refundable unless the issue is due to an error on our part.
Thank you for choosing Mapela Silver! We’re committed to delivering your orders with care and efficiency.