Conditions d'utilisation

Welcome to Mapela Silver. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases or using our site.

1. Acceptance of Terms

By using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please refrain from using our site.

2. Account Registration

To make a purchase or access certain features on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Provide accurate, current, and complete information during registration.
  • Notify us immediately if you suspect any unauthorized use of your account.

3. Products and Pricing

We strive to ensure that all products and prices listed on our website are accurate. However, errors may occur. If a product is mispriced or unavailable, we reserve the right to refuse or cancel any orders at our discretion.

  • Prices are subject to change without notice.
  • We do not guarantee that the colors or images of the products displayed on the site will be accurately represented due to variations in screen resolution.

4. Payment and Orders

When placing an order, you agree to pay the total purchase price, including applicable taxes, shipping fees, and any other charges. Payments are processed securely via trusted payment gateways.

  • Orders will be processed once payment is confirmed.
  • If an order is canceled or refunded, the amount will be credited back to the original payment method, subject to our refund policy.

5. Shipping and Delivery

Please refer to our Shipping Policy for details regarding shipping rates, delivery times, and terms for both domestic and international orders.

  • We are not responsible for any delays caused by the shipping carrier or unforeseen circumstances.
  • Shipping times are estimates and may vary depending on your location.

6. Returns and Exchanges

For information on returns, exchanges, and refunds, please refer to our Return & Exchange Policy.

  • We accept returns or exchanges under specific conditions outlined in the policy.
  • Certain items, such as custom products, may not be eligible for returns or exchanges.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, product descriptions, and designs, is the property of Mapela Silver and is protected by copyright and intellectual property laws.

  • You may not reproduce, distribute, or use any content from the website without prior written permission from us.

8. Limitation of Liability

To the fullest extent permitted by law, Mapela Silver will not be liable for any damages or losses arising from the use of our website or the purchase of products. This includes direct, indirect, incidental, or consequential damages.

  • We are not responsible for any errors or inaccuracies on our website, nor for any interruption in service.

9. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

  • We employ secure encryption methods to protect your personal and payment information.


10. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

  • You are encouraged to review this page periodically for any updates or changes.

11. Contact Us

If you have any questions regarding these Terms of Service or need assistance, please contact us:

Thank you for choosing Mapela Silver. We are excited to provide you with exceptional products and customer service.